Menu Close
Laundry Company

Terms & Conditions

1. This is an online service and services are available only for DELHI NCR.

2. Pick up within 1-2 working days of order placement depending on location

3. Delivery within 3–4 working days after pick up depending on location.

4. Payment – Cash On Delivery or PayTm (9289229996).

5. Express Service is available at 25% extra charge – delivery within 2 working days from pick up.

6. Please ensure that torn / damaged garments are not given for laundry as all garments will be checked in our facility and any such garments will be returned to the customer without laundry. No claim can be raised on us for such cases. Further a fee of Rs.100/- will be charged towards pickup and drop cost.

7. In case the garments have stubborn stains and/or holes, please inform in advance at the time of booking (please mention this on pick up slip as well) so that care can be taken accordingly. There is an additional cost for these services as mentioned in our rate list. We can only do the best possible repair and this should not be a reason for non-payment or any other dispute.

8. Garments need to be handed over to collection agent folded without hanger and will be delivered folded without hanger.

9. All garments delivered by us must be checked before accepting delivery and no claims can be made later.

10. We have 2 pick up and delivery time slots – 10am – 1pm and 2pm – 5pm (Monday – Saturday, excluding holidays). Please advise your preferred time for pick up / delivery. If garments are not available for pick up at this time, an additional fee of Rs.50/- will be charged for the second visit. Same rule applies if delivery is not accepted at the preferred time.

11. In case of theft / loss / damage due to reasons beyond our control and other force majeure conditions, our liability will be limited to Rs. 400 for items 1-9 in our rate list and to Rs. 750 for items 10 – 16 on our rate list.

12. Rates are subject to change by management at any time.

13. All disputes are subject to Noida Jurisdiction.

  • This Service is available only for DELHI NCR.
  • Pick up with in 24-48 hours of order placement depending on location.
  • Delivery 4-5 days after pick up depending on location and service requested.
  • payment on cash delivery.
  • 72 Hours Quick service is also available - 50% extra charges if quick service is required.
  • Garment need to be handled over to collection agent folded without hanger and will be delivered folded without hanger
  • Garments will be checked on arrival at the plant for any defects, and this will be informed to the customer before proceeding with the service.
  • We need auto generation of invoice option after we confirm order of customer.
  • Invoice must fetch GST option (IGST/CGST/SGSTS) automatically depending on customer's state(place of delivery required)